Welcome to Hollywood Nutritions! We are dedicated to delivering the finest organic products and supplements right to your doorstep in Ghana. This delivery policy outlines our shipping options, processing times, and other essential information to ensure a smooth and reliable delivery experience.

Delivery Options

Standard Delivery

• Delivery Time: 3-5 business days
• Cost: GHS 40 (Free for orders within Accra
• Availability: Nationwide, including major cities and towns

Express Delivery

• Delivery Time: 1-2 business days
• Cost: GHS 50
• Availability: Available in major metropolitan areas (Accra, Kumasi, Takoradi)

Same-Day Delivery

• Delivery Time: Same day (for orders placed before 12 PM)
• Cost: GHS 60
• Availability: Available in select locations within Accra

Processing Time

• Order Processing: Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
• Order Confirmation: Upon successful placement of your order, you will receive an email confirmation with order details.
• Shipping Notification: Once your order is shipped, you will receive a shipping confirmation email with tracking information.

Packaging

• Eco-Friendly Materials: We use recyclable and biodegradable packaging materials to minimize our environmental impact.
• Secure Packaging: All items are securely packaged to prevent damage during transit.

Tracking Your Order

• Real-Time Tracking: Use the tracking number provided in your shipping confirmation email to track your order in real-time.
• Status Updates: Receive email and SMS notifications at every stage of your delivery journey.

Delivery Terms and Conditions

• Delivery Attempts: Our delivery partners will make up to three attempts to deliver your package. If you are unavailable to receive your order, please contact our customer service to arrange a suitable delivery time.
• Missed Deliveries: If all delivery attempts fail, your package will be returned to our warehouse. A re-delivery fee may apply.
• Address Changes: Once your order has been processed, we cannot change the delivery address. Please ensure that all details are correct at the time of ordering.

Delays and Issues

• Weather and Unforeseen Events: Delivery times may be affected by weather conditions, natural disasters, or other unforeseen events. We will notify you of any significant delays.
• Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service within 48 hours of the delivery date for assistance.

Returns and Exchanges

• Return Policy: Please refer to our Return Policy Page for detailed information on how to return or exchange an item.
• Refunds: Refunds for shipping charges are processed according to the terms outlined in our Return Policy.

International Shipping

• Availability: Currently, we do not offer international shipping. We are focused on serving our customers within Ghana.

Customer Service

• Contact Us: If you have any questions or concerns about your delivery, please contact our customer service team at customer.service@hollywoodnutritions.com or call us at +233549361361

Conclusion

Thank you for choosing Hollywood Nutritions for your organic products and supplement needs. We are dedicated to providing a seamless and reliable delivery experience. Your satisfaction is our priority, and we strive to ensure your order arrives safely and on time.